The purpose of this page is to help our customers with any issues they may have. You are welcome to email us but this area should answer many of the questions out there.

  • Tequila Fest USA is the name you’ll see billed on your credit card for your ticket purchase
  • Cell phones – when viewing the order page, you may have to turn your cell phone to the side to see the word DOWNLOAD in red
  • Tickets – You can check in with your ticket printed or the pdf on your phone. We can scan either
  • Lost Tickets – If you need your tickets, email our customer care department by filling out the contact us form HERE